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Production incidentAdvanced30 min

Incident: S0C7 in settlement, four steps from the cause

INC21402 · 03:00 · MPSYS
PAGE 03:00 SEV2 - Job SETLRUN ended ABEND=S0C7 in step RUN (step 5)
FEEDLOAD (partner feed conversion) ended RC=0000 at 02:40

Two jobs run the nightly settlement. FEEDLOAD converts the partner's feed (PROD.PARTNER.FEED) into a staging file with a packed (COMP-3) amount. SETLRUN sorts it, copies it to the settlement input and runs SETTLE. Tonight FEEDLOAD ended RC 0, but SETLRUN abended S0C7 in its last step. You may not edit the partner feed. Find where the bad data came from, fix that program, and get the settlement total out.

What you will do

  1. Read the S0C7 and the bad bytes
  2. Follow the data back through the steps
  3. Fix the step that let it in, rerun both jobs

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