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Production incidentBeginner15 min

Incident: S913 writing the nightly report

INC21140 · 00:35 · MPSYS
PAGE 00:35 SEV3 - Job NIGHTRPT ended ABEND=S913 in step COPY
NIGHTRPT was promoted from test yesterday

NIGHTRPT copies the payment input into the nightly report. It worked in test and was promoted yesterday. Tonight it abended S913. You run as LEARNER and must not ask for emergency production access. Get tonight's report written to LEARNER.PAY.REPORT, where the branch team will pick it up.

What you will do

  1. Read ICH408I
  2. Understand why access was refused
  3. Fix the job without production access

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