Production incidentIntermediate20 min
Incident: file status 35 in the new test environment
Test job CUSTLKP ended RC=0012 in the new test environment Environment built yesterday from runbook TESTENV
CUSTLKP looks customers up in the customer KSDS. It works in every environment except the new test environment built yesterday, where it ends RC 12 with 'CUSTKSDS OPEN FAILED, FILE STATUS 35'. The cluster LEARNER.CUST.KSDS is defined. Find out why the OPEN fails and get a good run.
What you will do
- Read the program's output
- Work out what status 35 means for this cluster
- Fix the environment and rerun
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