BeginnerFAQs
Who fixes what? A rough map of teams
Knowing who to ask saves more time than knowing the answer.
| Problem | Usually owned by |
|---|---|
| Program logic, abends in application code | Application development |
| Batch failures, restarts, schedule | Production support |
| Dataset space, catalog, backups, HSM | Storage management |
| z/OS, JES, subsystem availability, maintenance | Systems programming |
| DB2 performance, access paths, utilities, recovery | Database administration |
| Access requests, profiles, violations | Security administration |
| CICS region configuration, definitions | CICS systems support |
| Scheduler definitions and dependencies | Scheduling / operations |
| A feed that did not arrive | The sending system's team |
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